About CiS
Relations with SWIFT
Regional business
CiS - SWIFT Business Partner for Balkan countries
CIS SB Availability Report
CiS & SWIFT News
ISO/IEC 20000-1:2011 - 2016-09-01
CIS Service Bureau successfully completed ISO/IEC 20000-1:2011 certification in accordance with TÜV AUSTRIA CERT GMBH procedures.

SWIFT Service Bureau certification - 2016-04-29
CIS Service Bureau operations were audited by SWIFT Audit Department. The report stated that CIS Service Bureau has successfully acquired the Standard Certification level in compliance with the Terms and Conditions of the Shared Infrastructure Programme.

ISO/IEC 27001:2013 certification - 2015-08-20
CIS Service Bureau successfully completed ISO/IEC 27001:2013 certification in accordance with TÜV AUSTRIA CERT procedures.

SWIFT Audit 2013 - 2013-04-15
CIS Service Bureau operations were audited by SWIFT Audit Department. The report stated that CIS Service Bureau was fully in compliance with the Shared Infrastructure Programme and CIS has been awarded Shared Infrastructure Standard Operational Practice Label. This certification is valid for 3 years.

SWIFTReady Connectivity –Best Practice - 2009-12-04
In November 2009 SWIFT Partner Management has awarded the SWIFTReady Connectivity label to CIS, in recognition of its full compliance with the 2009 criteria for the SWIFTReady Connectivity –Best Practice label. CIS has thus become the second SWIFT Service Bureau in the world to receive such a certificate. Read more...

Inquiry form - 2009-09-09
New form is created for your requests or questions.

CIS has doubled the capacity of its links to SWIFT - 2009-06-03
Due to a constant rise in SWIFT traffic and in accordance with the CIS mission to deliver high-quality services, the capacity of the links to SWIFTNet has been doubled. This implies improved efficiency and response time, as well as opens possibilities of introducing new services and connectiong new clients to CIS SWIFT Service Bureau.

Domain name change - 2008-06-01
This is to notify that CIS doo Novi Sad, Serbia has, as of 1 June 2008, changed its internet domain name.
It has been changed from to This change applies to CIS web site address, has been changed to , the same change applies to all of the e-mail addresses related to CIS, for example has been changed to .
For future contacts please use CIS new internet domain name and new e-mail addresses.
Vladimir Filipović
General Manager

RMA mandatory test completed - 2008-03-21
All CiS customers successfully completed RMA mandatory test, completed Readiness confirmation form and sent Live RMA messages for a first time. Next step is to exchange one RMA authorisation with yourself per month until T2 (27.September 2008.)

CiS SB DRS test - 2008-01-24
Mandatory Service Bureau test. Since CIS, as a SWIFT Service Bureau, have obligation toward SWIFT to perform testing of their alternative location (SB Novi Sad) once in 6 months, testing was successfully implemented from 14. january 2008 to 18. january 2008, when all FIN and FileAct traffic from the customers was rerouted from production site (SB Belgrade) to disaster recovery site (SB Novi Sad).

RMA video - 2007-12-17
SWIFT Customer Deployment Team sent RMA video download reminder. All customers who didn't participate in RMA RoadShow need to download RMA video in order to be aware RMA transition. All information about RMA can be find on

RMA test - 2007-12-01
RMA authorisation with SWIFT test system avilable. It is now able to send authorisation to SWHQBE90 and automatically receive answer.

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